About LetMeRepair

Your global, but local partner since 2003

LetMeRepair is a private company, managed by its shareholders. We are a fully independent and neutral service provider as no manufacturer, retailer, distribution channel or operator has any stake in LetMeRepair. Moreover, we believe in self-financing growth only to ensure the financial stability of the company. We are your reliable partner today, tomorrow and for years to come!

We have always believed that we should provide our services as close to the customer as possible. With more than 20 in-house service centers in the EMEA region, independent field technicians and a network of partners in selected countries, we provide native services and solutions to our customers in more than 25 countries.

LetMeRepair is a purely service company that does not sell or distribute products. As an outsourcing partner, we see our mission in supporting our clients' business model with reliable, flexible, efficient and high-quality services.

LetMeRepair has set its goal to be the most efficient repair and contract assembly company whilst achieving the highest possible customer satisfaction.

Our methods to achieve Our Mission

• Complete EDI interfacing with our customers.
• Real time data transfer for all customer required data.
• Complete transparency of our activities.
• Guaranteed FIFO processes in the repair loop.
• Manage the product and materials flows on a state of the art conveyor system.
• Invest in tooling, equipment, knowledge and our employees.
• Ensure an ESD conform work environment.
• Achieve the optimal turnaround times.
• Deskill the repair processes and reduce cost.
• A dedicate quality control and a 100% end check on every repaired product.
• Offer and accept a workmanship warranty on all repair activities performed.
• Dedicated KPI measurements controlled daily. This data is made available to the customer if required.
• Highly motivated staff who identify themselves with “their company”.
• Dedicate operational and management project owners.
• Commitment to excellence.
• Treat all customer information as strictly confidential.
• Be prepared to offer a strategic cooperation with the manufacturer; securing all financial transactions and ensuring dedicate management resources to guarantee a successful cooperation.
• Treat all Customers Equally.

It must be understood that we repair other, similar products for several manufacturers and have our focus on the after sales service activities. All manufacturer information is always treated strictly confidential.